MAKE
THE
DIFFERENCE

HOW MUCH IS A SATISFIED CUSTOMER WORTH?
My APP Concierge
allows you to:
Improve your Guest Experience
My APP Concierge
allows you to:
Build your guests’ loyalty with Secret Offers
My APP Concierge
allows you to:
Streamline your staff’s working hours
My APP Concierge
allows you to:
Save on printing costs for guides and brochures
My APP Concierge
allows you to:
Boost profits by upselling
My APP Concierge
allows you to:
Stimulate direct bookings without any commissions

MYAPPmoment

Here I am in my room...thank you
check-in online!
I’ll reserve a table for dinner
at the hotel restaurant tonight...
Here are driving directions for
the museum I want to visit in town...
Let’s get a wellness program
in the hotel spa directly from the app!
“Hello Sara, we have thought of a
special promotion for you!
“Today is a special day
happy birthday!

An all-round experience

When your guests arrive at your hotel, they expect an all-round and enthralling experience waiting for them, friendly and caring people welcoming them and a whole lot of wellness and fun for them to enjoy an exciting stay.
 
And not only. They expect user-friendly technologies at their disposal, capable of meeting their preferences to ensure an extraordinary adventure before, during and after their stay.

My App Concierge is the first virtual concierge, and not only. This app, designed for hotels, is available to the customer at any time: a new, worthwhile communication channel to involve, provide direct access to services and strengthen a relationship of confidence over time.
 
With minimal investment, you will provide your guests with a mobile application that can conveniently be downloaded from AppleStore or PlayStore and personalized with your hotel logo and graphics.
You will see your guests’ stay experience improve and your business will thank you, since profits will increase.

What are you waiting for?

My APP Concierge is at your service

App personalized with the hotel brand
Download from apple store and play store
Internal menu
Tailored offers
Upselling and extra services
Wi-Fi function
“Virtual key” option with Bluetooth technology

At your Customers
service


...NO OTHER APP OFFERS MORE
Immediate
assistance
Immediate
Feedback
Resource
optimization
Efficiency and
Saving
Sale of extra
services
Tailored
offers

Why Mobile is the new must have


93%
of your guests own a tablet or a smartphone
85%
prefer a mobile application to a website
63%
prefer to order or book hotel services through mobile devices
53%
give priority to hotels providing a mobile application
Bluetooth

With our technology you will open
the doors of your Hotel with
just a click
1
Offers a unique and tailored experience
Guests love to feel pampered and long to be the protagonists of unique experiences. Inform them about the latest news on the facility, give them useful suggestions to serenely spend their holiday and assist them readily with their needs: they will surely reward you.
2
Fits the showcase of your hotel
An app is the most simple and immediate way to talk about yourself! Tell your story, give visibility to the spaces and services you offer, bring the faces of your staff and much more to light…The best of your hotel will be directly on your guests’ smartphone.
3
Builds a long-term relationship
The relationship with your guests does not end when they check out; as a matter of fact, it precisely starts now that you know their interests and habits. You can get a smile out of them by wishing them a happy birthday or by rousing their curiosity with secret and tailored offers: do you really think they won’t come back?
4
Increases direct booking and upselling
Through integrated booking you can offer a mobile booking system that has the same features as online booking. You can offer extra services to your customers, who will adore the convenience of buying directly from their smartphone!
5
Improves the internal organization of your hotel
A bit of confusion during breakfast, too long waiting for the spa…and all the sacrifice made by the staff will vanish with a couple of bad reviews! With a custom app you always know what’s going on in the hotel and are able to optimize the staff’s workflows.

The most important functions of myapp for your guests

RECEPTION
Direct chatroom for your customers
ASSISTANCE
in the room
CHECK-IN
Directly from the APP
GPS
to always find your way
PLACES
Information and guides
YOUR ACCOUNT
Always updated
ELECTRONIC CARDS
the new money
NEWS
offers and news
WEATHER FORECAST
updated in real time
PAYMENT
E-payment accepted
CAPTIVE
Manages your WI-FI Access
IPTV
and Signage Distributed with WI-FI
COMMENTS
monitors comments
IN HOTEL
activities carried out in the hotel
PARTNER
the best for your guests
SHOP
increases sales
VOIP
integration with central units
SEA KIT
updated in real time

MyAppConcierge, it would be no real vacation without

Give your guests their dream stay experience with a virtual concierge always at their service
Simple and intuitive graphical interface
With a single screen your guests can access thousands of features: online check-in, direct chat with the reception, room assistance and much more
Upselling
It will be very easy to buy extra services such as a spa massage, a dinner at the restaurant, or a city tour directly from the app, without having to contact the reception
Travel map with a click
What is a good jogging trail? Where is the best restaurant in the area? What are the most suggestive places to visit? It will be easy and convenient for guests to organize their stay through your app!
Social connected
With a single screen your guests can access thousands of features: online check-in, direct chat with the reception, room assistance and much more
Pampering and advantages forever
Dedicated promotions, news about the new season, special offers as a birthday present. How can they forget you?
An app is like an elixir of love, lots of ingredients carefully selected for one result: make your guests fall in love with you hotel.
VIEW ALL

MY APP
NEWS

Great satisfaction for those who choose us...

Select your graphics and customize your app
Grand Hotel
Le Rocce
Hotel & Resort
Garden Beach
Mea
Hotel
Are you ready to start?
Mandatory Fields *
E-mail: info@myappconcierge.com
My APP Concierge (c) 2016 is a My Concierge Italia s.r.l. Product - Privacy Policy
P.Iva 04333590406
V.le Diaz, 1 - Riccione - (Rn)
Software Registered with the Revenue Agency in the Public Register of Software
NEWSLETTER

Credits TITANKA! Spa © 2017